What is ARPA and Why does it Guide SaaS Growth?
Average Revenue Per Account (ARPA), also known as Average Revenue Per User (ARPU), measures the average amount of revenue generated per active subscription or account in a specific period (usually monthly or annually).
ARPA is a foundational SaaS metric that highlights the value of your customer base. High ARPA businesses can scale with fewer, high-value enterprise sales, while low ARPA businesses rely on self-serve product volume. Tracking ARPA over time helps you evaluate the success of upselling, cross-selling, and pricing adjustments.